Blogging the Bookshelf

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What’s Your Job? – “Up in the Air” – Walter Kirn

July 9th, 2011 · No Comments · Humour

“Excuse me, what’s your job?” I say.

“My job? Filling out rental agreements.”

“No it’s not. Your job is providing a service that meets a need.” He stares at me.

“Tell me the need,” I say.

“A four-door Nissan.”

“Actually, what I want, my basic desire, is to get to a business meeting across town punctually, comfortably, and safely. The Nissan’s a means to an end. It’s just a detail. Try to think less about isolated tasks and more about the overarching process. It will serve you, believe me.”

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